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Shipping

We advise you to choose our transport service (usually UPS). In this case, shipping charges will be added to your invoice and the applicable delivery terms (Incoterms) are DAP. We take care of packing, transport, insurance and customs clearance to the delivery address indicated on the invoice.

Depending on the country of delivery, customs duties, sales tax and collection charges may be requested by the carrier at the time of delivery. On request we can provide you with an indicative estimate of these costs. Contact us if you wish to be assured of having nothing to pay at the time of delivery (Incoterms: DDP).

In the event that you are unable to accept your order and/or fail to respond to UPS’s requests, the cost of returning your shipment and re-dispatch will be at your expense.

In the event that the customer comes to pick up their order themselves or has their order picked up by the carrier of their choice, the applicable delivery terms (Incoterms) are EXW. In this case we only take responsibility for the packaging of the order. The merchandise is no longer under our responsibility once it has left our premises. You must assume the transportation, insurance and clearance of the goods.